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There are many options if you’re looking for a business messaging app for your Android or iOS device. But which one is right for you?
Businesses spend millions of dollars each year on advertising. But most businesses fail because they aren’t reaching enough customers with their message.
To reach new customers, you must first understand your target audience. Then you must communicate your value proposition to them. This will help you build trust and gain customer loyalty.
But how do you get started? What tools should you use? And how do you measure success?
This post will cover these questions and many more. It will also provide you with a list of free and paid business messaging apps that will help you create powerful messages that convert.
What exactly are business messaging apps?
Business messaging apps are software applications that enable businesses and their employees to communicate with each other.
The apps provide a variety of features that allow businesses to stay connected and collaborate, including instant messaging, file sharing, voice and video calling, and group chat.
Many different business messaging apps are available, each with its unique set of features. However, some of the most popular business messaging apps include Slack, Microsoft Team, and Zoho Cliq.
Business messaging apps are valuable communication tools for businesses of all sizes. They provide a convenient way for employees to stay in touch, share files and ideas, and collaborate on projects.
Additionally, business messaging apps can help businesses save time and money by eliminating the need for traditional forms of communication, such as email and phone calls.
How to select the best business messaging apps for your company’s needs?
When it comes to business messaging apps, there are a lot of options out there.
How do you know which one is right for your company’s needs? Here are a few things to consider when making your selection:
1. Ease of use
The app should be easy for you and your employees. It should have a user-friendly interface that everyone can understand.
The app should have all the features you need to communicate with your employees effectively. It should also be compatible with the devices your employees are using.
The app should be secure, so your company’s confidential information is safe.
The app should be affordable so that it doesn’t waste your company’s budget.
5. Customer support
The app should have excellent customer support if you face any problems.
Consider these factors when choosing a business messaging app for your company.
The right app will help you communicate with your employees more effectively and keep your company’s confidential information safe.
Best Business Messaging Apps for Android and iOS
Slack (Best Overall)
Slack is one of the most popular business chat apps out there. But did you know it came out in 2013?
The app was founded by Stewart Butterfield and Jack Smith in 2012 and officially announced in 2013. Slack originally launched as HipChat, and later changed its name to Slack.
But what makes Slack so special? Well, let’s start with the basics. It offers everything you could want in a modern workplace communication tool.
You can use Slack to send messages across teams, collaborate with colleagues, and even hold meetings. Plus, it’s designed to make things easier for everyone involved.
For instance, Slack integrates seamlessly into many different software programs.
So, you can easily sync up your files and folders within Slack, whether you work with Microsoft Office 365, Google Apps, Salesforce, Dropbox, or another cloud storage solution.
And, with over 3 million businesses already using Slack, it’s safe to say that the app is here to stay.
Microsoft Teams (Messaging app for large businesses)
Microsoft Teams has been around for quite some time now, and it is a good way to connect teams together.
This tool allows companies to provide remote employees access to everything they need to do their jobs effectively, including chatrooms, file sharing, video conferencing, instant messaging, and task management.
The best part about this software is that it integrates well with Microsoft’s other products, like Office 365, Skype, SharePoint Online, and OneDrive. You can use it to collaborate with colleagues no matter where they are located.
For those looking to ensure they don’t miss anything important, there is also integration with Outlook.com and Gmail.
This makes it easy to send messages, schedule meetings, and keep everyone updated.
This is worth checking out if you are looking for something simple and straightforward.
Zoho Cliq (Messaging app for small businesses)
Zoho offers a wide range of business applications, including CRM, project management, document creation, email marketing, and more.
One of those applications is called Zoho Cliq. This application allows users to communicate via text chat, video calls, voice chats, and screen sharing.
Users can use the app to collaborate with others or simply discuss ideas and concepts.
The interface is very similar to Slack, although there are some differences. For example, while Slack lets users open channels within groups,
Zoho Cliq doesn’t offer that feature. Instead, users must create separate rooms for each conversation they want to have. There isn’t anything else like that either.
While Zoho Cliq lacks many features found in other platforms, it still works well enough for most people.
It might work better because it’s simpler and less complex. You don’t have to worry about creating group names, assigning permissions, or dealing with different types of notifications.
Twist by Doist (Best business app for organization)
Twist takes the concept of business messaging to a whole new level. Instead of having people send each other text messages, they use the app to talk to one another in real-time.
In addition to seeing what everyone else is saying, you can also reply directly to specific comments. This feature alone makes Twist different from your typical chat app.
The interface is simple enough to understand, but there are plenty of options for customization.
You can set up groups based on location, topic, or even by name. Each group gets its own color scheme, and you can choose whether or not you want to receive notifications about replies within that group.
Another unique aspect of Twist is how it handles incoming messages. When someone sends you comment, you don’t have to open the conversation thread to read it.
You must tap the notification and be taken straight into the conversation. You can also respond without opening up the entire thread.
You can archive individual threads or delete them when you’re done chatting. There isn’t much support for file attachments yet, but you can still attach images, videos, and audio files to your messages.
RingCentral is one of the most popular cloud communications tools out there. RingCentral offers everything you could want in a phone system — including a VoIP app.
But what about video calling? Now, you don’t have to worry because RingCentral has launched a new video calling feature called “RingCentral Video.”
The best part? You don’t need to install anything. All you need is a browser.
And while you’re browsing, you’ll see a familiar red button that says, “Call Me Now!” Clicking on that gives you the option to make a regular phone call or start a video chat.
If you’d rather do the latter, simply choose the person you wish to talk to, and hit the green button next to the name. Both options are super simple and easy to use.
If you’ve ever used Skype or another video calling tool, you know how annoying it can be to download and install software on every device you need to use.
RingCentral Video doesn’t require any downloads. Instead, it works like a charm right off the bat.
Flock is a mobile marketing software that helps businesses build relationships with their customers.
This application allows you to manage customer communication like email, SMS, Pushes, Social Network Posts, etc.
Flock allows you to target specific groups of customers based on their interests. You can also segment your audience based on location, device type, and demographics.
Once you set up your targeting criteria, Flock will automatically send targeted messages to your customers.
With Flock, you can add different types of triggers to your campaigns. These include things like opening an e-commerce store, downloading a certain game, or purchasing something online.
When one of these events occurs, you can choose to send a personalized message to your customers.
Chanty is a very intuitive, easy-to-use team messaging application designed specifically for remote workforces.
It aims to bring everything about collaboration into one place, allowing teams to communicate and collaborate much more effectively.
Chat, audio, video, screen sharing, task creation, and project management are all combined into one simple interface.
Many integrations are available, including Google Drive, Trello, and GitHub.
Aside from the team messaging aspect, Chanty offers a tool called Team book. This feature lets users see their messages, contacts, and task lists in one place.
Twilio is a little bit different than most apps on this list. It’s a blank canvas where you can do anything you want.
This makes it perfect for building custom solutions for businesses. As long as you know what you want to accomplish, Twilio can help you make it happen.
In addition to being extremely customizable, Twilio is also incredibly powerful.
For example, you could build a system that automatically sends text messages to customers every time they reach a certain threshold.
Or maybe you want to redirect calls to a voicemail system. There are endless possibilities.
The best part about Twilio is that there are no limits. If you want to send out thousands of texts per day, you can.
And if you want to redirect millions of callers to another number, you can do that too.
Google Hangouts used to be the flagship product of Google Apps for Work. But when Google launched Allo, it became clear that Hangouts had become redundant and was being replaced.
So what happened? Well, it was rebranded into Meet and got some major upgrades. Now, it’s called Google Meet, part of the G Suite. And it’s still free.
Meet offers features similar to Slack, including channels, file sharing, and screen sharing.
You can invite up to 50 people to a meeting and see everyone else’s screens in real-time. If someone leaves the room, they’ll disappear off the screen.
You can send messages to others, too, and you can even add emojis.
Like most apps on this list, you don’t need to pay anything extra to use it; you just need to sign up for the G Suite plan.
ProofHub is a collaborative workspace where you can manage and organize everything about your team.
Whether it’s a team of five or 50 people, ProofHub gives you full control over every aspect of your team’s workflow.
Create topics to keep everyone organized and focused, send messages to each other directly from within the application, and even use live video calls to connect with anyone across the globe.
You can view all conversations happening in real time, reply to comments without opening another window, and add attachments to files to ensure no information gets lost.
ProofHub makes collaboration simple and efficient, allowing you to focus on what matters most—getting work done.
Cisco Webex Teams
Webex Teams is one of many web conferencing tools out there, and it offers some unique features.
In addition to hosting meetings online, Webex Teams allows you to schedule and manage meetings via email and SMS text messages.
You can also use the tool to collaborate on documents and spreadsheets.
The free version of Webex includes basic features like scheduling, recording, and calling into meetings.
However, the free version has limitations; the maximum meeting duration is just 50 minutes.
If you want to continue a meeting beyond that amount of time, you’ll have to upgrade to the paid version.
Cisco Webex Teams is compatible with iOS, Android, Mac OS X, Windows 7/8/10, Chrome, Safari, Firefox, Internet Explorer 11, Edge, Opera Mini, and Samsung Galaxy devices.
Bitrix24 is a little less intuitive than others on our list, but it offers many features for a relatively low price.
The basic plan starts out at $3 per month, while the premium plans start at $5.50 per month. This pricing structure makes Bitrix24 a good choice for small businesses looking for something simple.
There are three different plans: Business, Individual, and Team. Each plan allows you to access certain features, such as unlimited chat rooms, instant messages, and group calls.
For example, the Business Plan allows up to 50 people to join a single room, while the Individual Plan lets you invite up to five friends to chat with you privately.
You can add additional members later on, but there’s no option to change the number of people in a specific chat room.
If you’re interested in adding someone else to your group call, you must manually do it. You can’t schedule a meeting with multiple people.
Another feature worth mentioning is that every team member receives email notifications whenever anyone sends you a message.
HeySpace is a business messaging app that combines task management and group chat into one easy-to-use interface. It helps teams collaborate better while communicating effectively.
The free version allows you to store files up to 10GB, send instant messages to groups of people, assign tasks to teammates, and view chat logs.
You can even use it to schedule meetings, add notes to documents, and keep track of everything you do.
You’ll need to pay $5/user/month for the premium version to go beyond the basics.
This gives you access to unlimited chat rooms, project management features, and a custom domain name.
Tameday helps people organize their daily activities by helping them set reminders for meetings, appointments, and events.
It has an easy-to-use user experience compared to the other apps on our shortlist, but it still offers individual and group chats.
The free version starts with 100MB of storage, one staff member, and up to three guests.
Despite Tameday’s great UI, the free version is seriously lacking. 100MB isn’t much storage compared with competitors like Slack and Asana.
Also, the user limitations are even harsher; there’s no way to add multiple people, no ability to mute specific individuals, and no way to send files larger than 10MB.
Chatwork is a business social network designed to help businesses communicate effectively.
You can use it to ensure everyone knows what’s happening in real time, collaborate on projects, schedule meetings, and manage tasks.
The app works best with a small team or organization but allows you to work with multiple clients and teams simultaneously.
You don’t need to pay anything upfront; no contracts or long-term commitments exist. Chatwork is completely free to download and try out.
Flowdock is a free collaboration tool designed specifically for teams.
With it, you can manage projects, keep track of tasks, and coordinate communication among teammates.
You can set up different channels for each type of discussion, such as task tracking, code reviews, design feedback, etc., and add custom fields to help organize information about the conversation.
The app is a great way to connect and work together without being distracted by constant interruptions.
Users can choose whether to participate in conversations in real time or read later. If someone sends you a link to something interesting, you can reply directly within the app or open it in another tab.
You can even save threads and send them to others, so everyone stays on topic.
And if you’re working remotely, you don’t have to worry about losing focus because you might miss a critical comment or question.
Workplace from Meta
Workplace from Meta is a workplace communication tool. It allows employees to communicate inside a company’s internal network.
This includes messaging, team chats, file sharing, and document collaboration.
The basic version of Workplace is free. However, there are additional features that come with paid plans.
These include custom domains, branded apps, enterprise security, and integrations.
Facebook offers many different ways to market your business online. Learn about some of them here.
Google Chat business messaging apps offer a new way to communicate with your team from anywhere.
The Google Chat app allows you to communicate easily with your team. You don’t even need to install anything.
Just sign into your Google Account and start chatting instantly with anyone in your organization.
You’ll find it under “Communications,” just like Gmail. But unlike email, you can chat with people outside your domain too.
And there are no limits on how many people you can talk to at once, whether inside or outside your network.
Plus, you can use Google Chat with any device — desktop, laptop, tablet, phone, Chromebook, Android, iOS, smartwatch, TV, etc. So you can always be ready to connect wherever you happen to be.
FAQ for Business messaging apps
What are the benefits of using Messaging Apps for Business?
There’s no denying that messaging apps are one of the hottest trends in business communication.
And it’s no wonder why. Messaging apps offer a variety of benefits for businesses, from enhancing communication to increasing productivity.
Here are some reasons you might want to use messaging apps for business.
1. Improved Communication
One of the biggest benefits of using messaging apps for business is their improved communication.
With messaging apps, businesses can easily keep in touch with employees, clients, and partners.
What’s more, messaging apps make it easy to share files and information. Avoiding email or other communication tools can help businesses save time and money.
2. Increased Productivity
Another benefit of using messaging apps for businesses is their increased productivity. Messaging apps can help businesses save time by automating tasks such as scheduling meeting times and sending reminders.
In addition, messaging apps can help businesses stay organized by keeping track of conversations and tasks.
This can help businesses avoid missed deadlines and ensure that tasks are completed on time.
3. Enhanced Customer Service
Another benefit of using messaging apps for businesses is their enhanced customer service.
Messaging apps can help businesses keep in touch with customers and resolve issues quickly.
What’s more, messaging apps can help businesses build better customer relationships by providing a more personal touch.
4. Improved Collaboration
Yet another benefit of using messaging apps for business is their improved collaboration. Messaging apps can help businesses coordinate projects and tasks.
In addition, messaging apps can help businesses share files and information. This can help businesses avoid duplication of work and save time.
5. Increased Security
Finally, another benefit of using messaging apps for business is their increased security. Messaging apps can help businesses protect confidential information.
In addition, messaging apps can help businesses comply with regulations. This can help businesses avoid expensive fines.
Which business messaging app is the most secure?
When it comes to business messaging apps, there are a lot of options to choose from. But which one is the most secure?
There are a few things to consider regarding security for business messaging apps. First, you’ll want to ensure that the app uses end-to-end encryption.
This means your messages are encrypted from when you send them until the recipient decrypts them.
This way, even if someone were to intercept your messages, they wouldn’t be able to read them.
Another thing to look for is whether or not the app offers self-destructing messages. This feature ensures that your messages are automatically deleted after a certain time.
This is a great way to prevent someone from reading your messages after you’ve deleted them.
Finally, you’ll want to ensure that the app has a good reputation. You can check reviews to see what other users say about the app’s security.
Overall, there are a lot of factors to consider when it comes to security for business messaging apps.
But if you’re looking for the most secure option, you should look for an app that offers end-to-end encryption and self-destructing messages.
What is the best business messaging apps for collaboration?
When it comes to business messaging apps, there are a lot of options out there. But which one is the best for collaboration?
When deciding which messaging app is right for your business, there are several things to remember.
The most important thing is that the app is secure and compliant with data privacy regulations. It should also be easy to use and have all your collaboration features.
Some of the best business messaging apps for collaboration include Microsoft Teams, Slack, and Zoom.
These apps have different features and pricing plans, so you’ll need to decide which is the best for your business.
Microsoft Teams is a good choice for businesses using Microsoft Office 365.
It’s integrated with all the other Office 365 apps, so it’s easy to use if you’re already familiar with the suite. It also has a free version for small businesses.
Slack is another popular choice for business messaging. It has many collaboration features, including video conferencing and screen sharing.
It’s also very customizable, so you can create different channels for different projects. Slack also has a free version for small businesses.
Zoom is a great choice for businesses that need a lot of video conferencing. It has HD video and audio and can record your meetings. Zoom also has a free version for small businesses.
Choosing the best business messaging app for collaboration is a decision that depends on your business needs.
If you’re unsure which app is right for you, try a few and see which one works best.
What’s the best encrypted messaging app for business, and why?
If you’re looking for a secure messaging app for your business, you have a few different options to choose from.
Here’s a look at the best encrypted messaging apps for business and why you might want to use them.
WhatsApp is one of the world’s most used business messaging applications, with nearly 1 billion active users.
It’s also one of the most secure messaging apps, thanks to its end-to-end encryption. WhatsApp is a great option for businesses because it’s easy to use and it’s free.
Telegram is another popular messaging app with over 200 million users. Like WhatsApp, it offers end-to-end encryption.
Telegram is a bit more customizable than WhatsApp, which can benefit businesses. It also offers a self-destruct feature, which can be handy for businesses that need to share sensitive information.
Viber is another secure messaging app that offers end-to-end encryption. It’s not as popular as WhatsApp or Telegram, but it’s a solid business option.
Viber also offers a self-destruct feature and a desktop app, which can be handy for businesses that need to stay connected on multiple devices.
The Signal app is a newer messaging app that’s been gaining popularity in recent years. It offers end-to-end encryption, and it’s free to use.
The Signal app is a great option for businesses that need a secure messaging app that’s easy to use.
There are a few other secure messaging apps, but these are the most popular and widely used.
These are all great options to consider if you’re looking for a secure messaging app for your business.
The 19 best business messaging apps are a great way to communicate with co-workers and clients.
They are user-friendly and have various features that can be utilized to make communication more efficient.
With so many options available, there is sure to be an app that meets the needs of any business.